Shipping & Service Delivery Policy
Effective Date: [Insert Date]
Last Updated: [Insert Date]
At [Your Company Name], we specialize in providing digital marketing services delivered entirely through electronic means. This policy outlines how our services are delivered and what clients can expect throughout the process.
1. Service Delivery
All services — including but not limited to SEO reports, advertising campaign setups, content creation, performance analytics, and strategic recommendations — are delivered digitally.
Clients will receive deliverables via email, secure file sharing, project dashboards, or other pre-agreed communication platforms.
Delivery timelines will be specified in your project proposal or service agreement.
2. Turnaround Time
Turnaround times vary based on the scope and complexity of the project.
Standard delivery timelines are confirmed prior to the commencement of work.
Please note: Delays may occur if required inputs (such as access credentials, approvals, or content) are not provided in a timely manner by the client.
3. Shipping Costs
As all services are delivered digitally, there are no shipping or handling fees associated with our work.
4. Access & Credentials
For campaign management (e.g., Google Ads, Facebook Ads, analytics platforms), clients are responsible for providing necessary access credentials.
All deliverables — including reports, creative assets, and strategy documents — are shared via secure, digital means to maintain data privacy and security.
5. Non-Delivery Issues
If you do not receive a deliverable within the expected timeframe, please notify us at [Insert Email or Support Contact] as soon as possible.
We are committed to investigating and resolving any delivery issues promptly.
6. Refunds & Cancellations
Refunds and cancellations are handled in accordance with our [Refund & Cancellation Policy].
Due to the customized and digital nature of our services, full or partial refunds may not be applicable once services have been delivered or substantially performed.
7. Policy Updates
This policy may be updated periodically. Any changes will be posted to our website, along with a revised effective date.
We encourage clients to review this page periodically to stay informed.
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