Terms & Conditions for Digital Marketing Services
Effective Date: [Insert Date]
Last Updated: [Insert Date]
Welcome to [Your Company Name]. By engaging our digital marketing services, you (“Client,” “You,” or “Your”) agree to the following Terms and Conditions (“Agreement”). Please read them carefully before using our services.
1. Services Provided
We provide digital marketing services including but not limited to:
Search Engine Optimization (SEO)
Pay-Per-Click (PPC) Advertising
Social Media Marketing & Management
Content Marketing
Email Marketing
Branding & Strategy
Web Development & Maintenance
The scope of services will be defined in a written proposal, quotation, or agreement between both parties.
2. Client Responsibilities
Provide accurate and timely information required to execute the services.
Ensure that all materials (text, images, videos, logos, etc.) provided to us are legally owned or licensed.
Cooperate and respond to communication promptly to avoid delays.
3. Fees & Payment Terms
All fees are agreed upon prior to starting services and mentioned in the invoice/proposal.
Payments must be made as per the agreed schedule (monthly, quarterly, or project-based).
Late payments may result in suspension of services until payment is received.
All fees are non-refundable unless otherwise agreed in writing.
4. Performance & Results
While we strive to achieve the best outcomes, we do not guarantee specific results (e.g., rankings, sales, leads).
Digital marketing performance depends on various external factors (market trends, competition, search engine policies, ad platform algorithms, etc.) beyond our control.
5. Confidentiality
Both parties agree to maintain confidentiality regarding any business, technical, or financial information shared during the course of the engagement.
We will not disclose client data to third parties without consent, except where required by law.
6. Intellectual Property
All creative work (graphics, ad copies, strategies, reports, etc.) developed by us remain our intellectual property until full payment is received.
After full payment, ownership of final deliverables (except third-party licensed tools/software) will be transferred to the client.
7. Limitation of Liability
We are not liable for any loss of revenue, profits, or business opportunities arising from the use of our services.
Our liability shall not exceed the total fees paid by the client for the service in question.
8. Termination
Either party may terminate the agreement with [30 days] written notice.
Any unpaid fees for services rendered until termination must be settled immediately.
If terminated early, no refunds will be provided for partially completed services.
9. Third-Party Services & Tools
We may use third-party platforms (e.g., Google Ads, Facebook Ads, SEO tools).
The client agrees to be bound by the respective terms and policies of such platforms.
Any additional costs (ad spend, tool subscriptions) will be borne by the client.
10. Governing Law & Jurisdiction
This Agreement shall be governed by and construed under the laws of [Your Country/State]. Any disputes will be subject to the exclusive jurisdiction of the courts in [Your Location].
11. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Clients will be notified of major changes.
12. Acceptance
By signing a proposal, making payment, or using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.